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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melma Proper

August 11, 2026

5  out of  5
rating by Melma Proper
"I had a wonderful experience working with Kristina from State Farm. She helped me with my vehicle insurance and adding my food truck to the policy. Kristina made the whole process so easy and stress-free!

Kristina was professional, knowledgeable, and incredibly accommodating. She took the time to explain everything clearly, answered all my questions patiently, and made sure I had the right coverage for both my vehicle and my food truck. I really appreciated how responsive and efficient she was throughout the entire process.

It’s not often you find someone who truly cares and goes the extra mile for their clients. Kristina did just that! I feel confident knowing I’m in good hands with State Farm.

Thank you so much, Kristina, for your outstanding service and for making insurance simple and hassle-free. Highly recommend her to anyone looking for reliable and friendly insurance help!"
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Brenda DuVal

August 10, 2026

5  out of  5
rating by Brenda DuVal
"Kristina was very helpful."
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Laura Petricko

August 10, 2026

5  out of  5
rating by Laura Petricko
"Julie was very sweet and helpful. Did you get your auto pay signature because I couldn't get it tó work for me. Please let me know.."
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Terry Mckay

August 7, 2026

4  out of  5
rating by Terry Mckay
"Very nice and answered all my questions"
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Don Graham

August 7, 2026

5  out of  5
rating by Don Graham
"Kristina was great to work with… sheets explained all the options and helped find discounts. It was easy and quick. Great follow thru!"
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matt powell

July 30, 2026

5  out of  5
rating by matt powell
"10 minutes after our first call I switched to State Farm and they saved me $150 a month on my car insurance policy."
We responded:
"Hi Matt, we appreciate your wonderful review! We're so glad you loved our auto policy. Our team works hard to provide the best, and it’s great to know we hit the mark. We appreciate your business!
"
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Kristin Jay

July 30, 2026

5  out of  5
rating by Kristin Jay
"Kristina B went above and beyond to help me save alot of money. Walked me through everything. She made it simple. She's a phone call away. Always picks up her phone if I have any questions. Very impressed by this kind of service. I would give her a 10."
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Joy Lee

July 29, 2026

5  out of  5
rating by Joy Lee
"I cannot say enough amazing things about this State Farm agent! I needed urgent policy coverage over the weekend, and they went above and beyond to get everything handled the same day. Their speed, efficiency, and genuine care made what could have been a stressful situation completely painless. As a business owner juggling multiple locations, having an agent who truly understands urgency and delivers is priceless. I honestly can't imagine working with anyone else — they've earned a customer for life. If you're looking for an agent who is responsive, knowledgeable, and gets things done, look no further!"
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Merrill Slepica

July 23, 2026

5  out of  5
rating by Merrill Slepica
"Amazing help and understanding. I got a great deal and the help was phenomenal. Kristina is a magician and made sure I had a plan i could afford."
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Jason Mittler

July 21, 2026

5  out of  5
rating by Jason Mittler
"They have been great. Thanks Julie and ms Dugger for all the help. Your team is great."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Anastasia Vallone

July 15, 2026

5  out of  5
rating by Anastasia Vallone
"Julie was very helpful! Would recommend."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Josh

July 13, 2026

5  out of  5
rating by Josh
"Very helpful and easy transition when starting my new policy, service is phenomenal and very helpful for any question I have."
We responded:
"josh, thank you for the fantastic review! We’re always here to support you with your insurance needs in St Augustine. "
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RW

July 11, 2026

5  out of  5
rating by RW
"Kristina B. made sure I knew what all my options were…and for that I’m thankful. Thank you for your professionalism. I"
We responded:
"RW, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!"
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Natalie Lewis

July 10, 2026

5  out of  5
rating by Natalie Lewis
"Kristen was such a pleasure to work with; she was so helpful and she was able to save me money which is a huge bonus!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Chelsea Feagin

June 30, 2026

5  out of  5
rating by Chelsea Feagin
"I contacted Julie about switching to State Farm and he was SO efficient and easy to talk to! She had my insurance cards sent over within 10 mins of switching over. Would recommended her to anyone. She’s great :)"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Chet Walls

June 26, 2026

5  out of  5
rating by Chet Walls
"The people are pretty chill, and got me a whole lot cheaper with more coverage than others, shoutout to Mrs.Kristina."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Adam Bailey

June 25, 2026

5  out of  5
rating by Adam Bailey
"Great to work with. Got me a policy quickly and efficiently."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Stephanie Berryman

June 23, 2026

5  out of  5
rating by Stephanie Berryman
"We just moved to the area and needed to make the swap over to state farm in Florida. They made the move effortless. Great team!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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john sacco

June 17, 2026

5  out of  5
rating by john sacco
"She did a wonderful job and we will see her about any needs in the future. Kristina will be our contact moving forward"
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Lee Powers

June 17, 2026

5  out of  5
rating by Lee Powers
"Was a pleasure to work with Kristina 🙂"
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Mona Abou shemalah

June 17, 2026

5  out of  5
rating by Mona Abou shemalah
"I would especially like to thank @Kristina Brightwell for her professionalism, patience, and willingness to answer all my questions. She made the entire process easy and stress-free.
Highly recommended! 👍🤍"
Profile photo of Joyce Able

Joyce Able

June 12, 2026

5  out of  5
rating by Joyce Able
"I liked them out of all the car insurance companies I looked at. They did not charge a down payment as I’m on ss so every bit counts."
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Keith Levy

May 29, 2026

5  out of  5
rating by Keith Levy
"Kristina was excellent to work with! She was able to adjust the policy to meet my requirements and save money in the process."
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Lisa Gill

May 25, 2026

5  out of  5
rating by Lisa Gill
"Absolutely went above and beyond! Kristina was absolutely amazing. She was absolutely the reason that I picked to go with State farm she was amazing I cannot compliment her enough."
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Linda Colon

May 23, 2026

5  out of  5
rating by Linda Colon
"We had a wonderful experience changing our auto insurance to State Farm. Kristina got all our information from our daughter (who also has a State Farm auto policy.) She got back to us almost immediately with a quote which was much lower than our renewal with our current insurance. Getting the paperwork in order was very quick and easy and we look forward to our new relationship with State Farm and Kristina at the Kaitlyn Dugger State Farm Agency."