State Farm® Insurance Agent Kaitlyn Dugger
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dr. Kia Pruitt
July 2, 2025
5
out of
5
rating by Dr. Kia Pruitt
"My agent Cesar was very professional and patient. He took his time and explained the policy and prices, as many times as I needed. My experience was very pleasant. Additionally, I saved nearly $200/month! It was worth my time to listen, and ask questions. I had spoken to him six months ago and asked him to call in 6 months. He did! I respect someone who keeps his word. Once he called, I needed extra time to compare prices elsewhere so I asked him to follow up again, on the following day. He respected my thoughts and didn't try to pressure me or sell me. Once I was ready, he signed me up. He even gave me additional discounts based on my needs and personal circumstances. I highly recommend State farm. They have acquired a new company that helps people with special circumstances. Call them and sign up! You deserve the reasonable prices!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tracy Vining
June 27, 2025
5
out of
5
rating by Tracy Vining
"Very friendly very nice people and never hassle you get some you dont want"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
steel rock
June 25, 2025
5
out of
5
rating by steel rock
"Everyone is so friendly and helpful, I take care of all my insurance needs at this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Lynn Cherry
June 24, 2025
5
out of
5
rating by Lynn Cherry
"Christi was very thorough explaining things well and answering my questions. She was very pleasant and knowledgeable."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Wade Emmons
June 13, 2025
5
out of
5
rating by Wade Emmons
"Very helpful and knowledgeable. More than satisfied!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mark Meicke
June 4, 2025
5
out of
5
rating by Mark Meicke
"My wife and I had an excellent experience with christi sapp she made the process easy thanks"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Alex
June 4, 2025
5
out of
5
rating by Alex
"Christi was fantastic in assisting me with everything!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Wendy Dubrow
June 2, 2025
5
out of
5
rating by Wendy Dubrow
"Julie Hitchcock at State Farm was fantastic!’ I highly recommend her for your homeowners insurance. Also State Farm is rated the best for home insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Caroline Schaffer
May 28, 2025
5
out of
5
rating by Caroline Schaffer
"Julie was so helpful and kind in setting up my auto insurance. Would definitely recommend this State Farm and Julie’s help :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jade LaCrosse
May 23, 2025
5
out of
5
rating by Jade LaCrosse
"Christi customer service was amazing. Very prompt replying to emails and informative regarding auto and renter’s insurance policies. Saved me $135 a month by bundling. Highly recommend."
Georganne Dermigny
May 21, 2025
5
out of
5
rating by Georganne Dermigny
"christi was great to deal with! she was responsive to every one of my annoying emails lol and she responded in less than a day every single time. highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Melissa Chatterton
May 19, 2025
5
out of
5
rating by Melissa Chatterton
"Christi Sapp was extremely helpful and gracious while helping me as I switched our policy to State Farm insurance."
Christopher Rutkowski
May 12, 2025
5
out of
5
rating by Christopher Rutkowski
"Amazing customer service. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Susan Wahl
May 12, 2025
5
out of
5
rating by Susan Wahl
"Christi was wonderful . Was very thorough in explaining everything to me . So glad I switched to State Farm . So glad I met Christi . She made my week ! Set me at ease . Thank you Christi it was my pleasure to join the State Farm with you .."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Madelyn Price
April 28, 2025
5
out of
5
rating by Madelyn Price
"Julie Hitchcock with Kaitlyn Digger - State Farm Insurance Agency is the most patient and time conscious rep. It’s clear that customer support is an important factor to them. I appreciate the work Julie and Kaitlyn put into all my insurance needs. It helps take one thing off my plate and allows me to better focus on my business. I couldn’t recommend Julie and Kaitlyn with State Farm more!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jonathan Trumpower
April 25, 2025
5
out of
5
rating by Jonathan Trumpower
"Julie at State Farm was awesome, Every time I call in she just manages to get things done for me. Recently I was in a pinch trying to ensure a boat and had to talk to a competitor , it was so bad I took the gamble and waiting until the next day. I spoke with Julie and she had be fixed up and insured in 30 minutes at about 60% less than the other competitors for the same coverage. Bravo Zulu"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kathryn Emery
April 7, 2025
5
out of
5
rating by Kathryn Emery
"Julie was beyond helpful! This is my first time having my own insurance policy and she walked me through everything step by step, explaining everything thoroughly. She is a very knowledgeable insurance representative and I’m very appreciative of her!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Keith Andreu
March 25, 2025
5
out of
5
rating by Keith Andreu
"Christi helped me when I was switching over to State Farm. She was very helpful and made the process quick and smooth."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
daniel mcevoy
March 13, 2025
5
out of
5
rating by daniel mcevoy
"Christine Sapp was very helpful and very efficient. made the whole process very easy for me."
We responded:
"Thank you for your lovely review, Daniel! We’re so glad to hear that Christine Sapp made your visit special. We’ll be sure to pass on your kind words. We appreciate your business! "
Diane Nowak
February 19, 2025
5
out of
5
rating by Diane Nowak
"Thank you Julie Hitchcock with State Farm of St. Augustine, Florida. Recently moved here from Buffalo, NY. You made the switch to my auto insurance policy easy for me. Also saving me money on my policy. You were very thorough. Thanks again, Diane"
We responded:
"Thank you for your lovely review, Diane! We’re so glad to hear that Julie Hitchcock made your visit special. We’ll be sure to pass on your kind words. We appreciate your business! "
matt powell
February 2, 2025
5
out of
5
rating by matt powell
"10 minutes after our first call I switched to State Farm and they saved me $150 a month on my car insurance policy."
We responded:
"Hi Matt, we appreciate your wonderful review! We're so glad you loved our auto policy. Our team works hard to provide the best, and it’s great to know we hit the mark. We appreciate your business! "
Brooke Jensen
January 15, 2025
5
out of
5
rating by Brooke Jensen
"Christine made my experience signing a policy as smooth as butter! Truly so easy! She explained everything so clearly to me and told me if I had questions that I should not hesitate to call her. Her customer service is excellent and she was so helpful! I’m also saving a big chunk of money by switching from my old car insurance and signing with State Farm. I’m recommending them to everyone I know!!"
We responded:
"Thank you for your lovely review, Brooke! We’re so glad to hear that Christine made your visit special. We’ll be sure to pass on your kind words. We appreciate your business! "
Chase
January 9, 2025
5
out of
5
rating by Chase
"Just moved to Florida and could not thank the team enough over there for making getting my policies switched over and updated such a breeze! Was painless and even helped me save over $115 overall on both car and renters! Definitely will be with them for my entire time living in Florida!"
We responded:
"Hi Chase, we appreciate your wonderful review! We're so glad you loved our auto and renters' insurance. Our team works hard to provide the best, and it’s great to know we hit the mark. We appreciate your business! "
Teresa O
January 1, 2025
5
out of
5
rating by Teresa O
"Thank you Christine S. for making the process easy. Appreciate you taking the time to answers my many questions with a smile. Great customer service!!"
We responded:
"Dear Teresa, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger "
Lauren Ramalho
December 28, 2024
5
out of
5
rating by Lauren Ramalho
"Switching car insurances and called to get a quote from State Farm, Cesar was SO HELPFUL! Honestly, if I had talked to anyone else, I dont know if i would have signed on so fast but he was fantastic. Cesar gave me every option, all the different packages, and I ended up getting more insurance then just the auto I was originally looking for. Thank you so much Cesar!!"
We responded:
"Dear Lauren, Thank you so much for taking the time to leave us such a fantastic five-star review! We are absolutely thrilled to hear that you had a positive experience with our service. We strive to provide the best possible service to all our customers, and it is truly rewarding to know that we have met your expectations. Your kind words motivate us to continue delivering exceptional service and exceed customer satisfaction. We greatly appreciate your support and recommendation. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Best Regards, Kaitlyn Dugger "