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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Ross

July 20, 2024

5  out of  5 rating by Heather Ross
"Shopping car and home insurance was a task I’ve been putting off, expecting frustration, disappointment, and having to trust a total stranger to be honest and professional, in this confusing landscape. Problem solved!! Julie Hitchcock with State Farm is amazing! Excellent communication from the start. Made recommendations I wouldn’t have known about, bonus- saved us thousands of dollars! If you are evaluating your insurance, which you probably should if you live in Florida, do yourself a favor and call Julie, first!!"
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Jason Davis

July 18, 2024

5  out of  5 rating by Jason Davis
"Julie was amazing. She made switching all my vehicles over to State Farm a breeze and was able to do it all over the phone while I was busy at work. Stellar customer service."
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Jermaine Washighton

July 11, 2024

5  out of  5 rating by Jermaine Washighton
"My whole experience was great very professional"
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megan longhitano

July 11, 2024

5  out of  5 rating by megan longhitano
"Amazing customer service! Caesar was very helpful!"
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dobbari420

July 10, 2024

5  out of  5 rating by dobbari420
"Restored my faith in agents 😇. And Again."
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James Satterlee

July 9, 2024

5  out of  5 rating by James Satterlee
"Great experience working with Kaitlyn Dugger State Farm. They were personable, professional, knowledgeable, and efficient!!"
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Lori Mullecker

June 30, 2024

5  out of  5 rating by Lori Mullecker
"I was looking to switch my car insurance and called the office of Kaitlyn Dugger State Farm. They were very helpful and they not only got me better coverage but also, more of it! Unbeknownst to me my old insurance (Geico) had taken off my bodily coverage and my property damage, which I didn't ask for. The best thing was it was all fixed and for a lower price. Also, anytime I call with a question, no matter who answers, they are very helpful and kind. Thank you to the whole office. P.S. Because of my job, I refer everyone to this office."
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Michael Liverani

June 24, 2024

5  out of  5 rating by Michael Liverani
"Very friendly , respectable agent who knows how to help a client and give all information needed. Thank you for helping me."
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Brittany Downey

June 20, 2024

5  out of  5 rating by Brittany Downey
"Cesar was a great help to us. He got our policy started quickly with ease."
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Kenneth Cino

June 20, 2024

5  out of  5 rating by Kenneth Cino
"Spoke with agent Christi Sapp at Statefarm St. Augustine branch in regards to A New Homeowners Insurance policy. Christi went above and beyond addressing my concerns. She was very professional and pleasant to work with in addition to being very knowledgeable. I am very pleased and highly recommend her and Statefarm for all Insurance concerns."
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Joseph Bizzozzaro

June 19, 2024

5  out of  5 rating by Joseph Bizzozzaro
"The staff at Kaitlyn Dugger State Farm is absolutely amazing. Christi helped retain my business by working with me to find a manageable and affordable policy without judgement. Their customer support overall is top notch. I highly recommend them to anyone looking for a new auto policy."
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mike murphy

June 14, 2024

5  out of  5 rating by mike murphy
"Very friendly and helpful with all questions had answers or got them very quickly thank you I appreciate the service I received today"
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Michael Falvey

June 11, 2024

5  out of  5 rating by Michael Falvey
"Awesome experience. Thank you!!!"
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KRISTY CONDE

June 11, 2024

5  out of  5 rating by KRISTY CONDE
"Very professional. Christine was able to explain everything and get me the best rate!"
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Steven Fagin

June 7, 2024

5  out of  5 rating by Steven Fagin
"Very pleased with service. All questions answered. Polite and easy transition. Thank You"
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Philip Marin

May 24, 2024

5  out of  5 rating by Philip Marin
"I was extremely happy with the service provided by Cristi. Professional, helpful, very knowledgeable as well as having a great sense of humor. Making shopping for insurance a pleasure!"
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Edwin Thompson

April 28, 2024

5  out of  5 rating by Edwin Thompson
"very nice and competent, a pleasure to do business with!"
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Anthony Britton

April 27, 2024

5  out of  5 rating by Anthony Britton
"If you need insurance, this is the place to go. I needed motorhome insurance for a shuttle bus conversion, and the instructions online were very confusing. I came into the office with a ton of questions and Christi and the rest of the team were incredibly helpful in getting them answered. They were able to get me set up for my next adventure!"
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James McCleery

March 18, 2024

5  out of  5 rating by James McCleery
"I can’t say enough about dealing with Kaitlyn Dugger insurance with State Farm. My agent was Christine and she was very professional,understanding,and spent time answering all my questions. Very impressed and would highly recommend. Thank you for your help in resolving my insurance issues. Carole McCleery"
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calvin hunner

March 6, 2024

5  out of  5 rating by calvin hunner
"Local vendor. Easy business deals"
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Stephanie Johnson

February 29, 2024

5  out of  5 rating by Stephanie Johnson
"My insurance through GEICO keep going up for no reason without notice. Cesar helped me find a policy that fit my needs and saved me money."
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Gina Colosuonno

February 20, 2024

5  out of  5 rating by Gina Colosuonno
"The process was streamlined. I’m so glad that I had Mr. C. Fernandez assisting me. He was very professional and patient."
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Darrell E New

February 20, 2024

5  out of  5 rating by Darrell E New
"Christi Sapp was a joy to work with. She was very competent in an atmosphere of friendly efficient and professional accomplishment."
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Mark Robinson

February 19, 2024

5  out of  5 rating by Mark Robinson
"So helpful! The people are kind and made the process so easy."
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Jennifer Conner

February 1, 2024

5  out of  5 rating by Jennifer Conner
"Such an easy transition and Christi helped us get the right coverage for us and we saved so much!!"